SUPPORT

Why is my actor profile not visible?

Actors visible in the ecosystem are based on the ecosystem’s requirements configured by the ecosystem owner.

If an ecosystem owner has not set any requirements, then all actors are visible on the ecosystem. However, for an actor to appear on the map, it requires at minimum the city data.

In your ecosystem settings, you can choose to only show actors:

  • in a specified geographic location
  • matching the legend

If an actor profile does not fall within the geographic boundaries and/or does not match the legend, it will not be visible on the ecosystem.

Why is my actor profile not visible?

Actors visible in the ecosystem are based on the ecosystem’s requirements configured by the ecosystem owner.

If an ecosystem owner has not set any requirements, then all actors are visible on the ecosystem. However, for an actor to appear on the map, it requires at minimum the city data.

In your ecosystem settings, you can choose to only show actors:

  • in a specified geographic location
  • matching the legend

If an actor profile does not fall within the geographic boundaries and/or does not match the legend, it will not be visible on the ecosystem.

IF YOU STILL HAVE QUESTIONS :

How can we help you?


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We will get back to you as soon as possible.

Schedule your demo


Prefer to contact a human being? Contact us at natan.debie@datascouts.eu

Schedule your demo


Prefer to contact a human being? Contact us at natan.debie@datascouts.eu

Schedule your demo


Prefer to contact a human being? Contact us at natan.debie@datascouts.eu