How do I use the Social Media Monitoring dashboard?
The Social Media Monitoring dashboard is the voice of your ecosystem. The waterfall system will show you all the tweets from all the actors in your ecosystem.
The Social Media Monitoring dashboard offers a lot of possibilities:
First of all you can like, retweet or view the tweet on the twitter website. If a company tweets too much and spoils your entire dashboard, you can decide too hide him. To do this, you just have to click on the eye-icon. These twitter handles are only hidden during your current session.
You can use filters to focus on a specific segment of your ecosystem. You will only see the tweets of the actors that match your filters.
The news dashboard will also show you what topics are popular in your network and which persons, projects or companies have the most impact.