How do I claim an Actor profile?

When your actor profile is already in an ecosystem but you do not own the profile, then you can claim the profile with your DataScouts account.

To claim an actor profile, follow these  7 steps:

  1. Create and verify your DataScouts account.
  2. Log in with your DataScouts account to the ecosystem in which the Actor is present.
  3. Under “Actor Search Bar” (top left), search for the Actor you want to claim.
  4. Once Actor is found, open the Actor’s full profile.
  5. If the “claim” button is available, the Actor profile is unclaimed. 
  6. Once “claim this profile” is clicked, a confirmation email is sent to the email address associated with this actor in the ecosystem.
  7. When the claim has been verified, the User gains access to the profile.

If the email domain is the same as the company’s URL domain, the claim will be automatically verified. For example, if you were to claim DataScouts ( using, the claim would automatically be verified.

Can’t claim your profile?

How do I use filters?

All filters are located in the filter menu, available on the left side of the directory and the analytics page.

There are three options for finding a specific actor: direct search, keyword search, and direct filters. 

  • Direct Search: Type the name of the actor in the search bar of the filter menu. The most relevant top searches will result.
  • Keyword Search: Located underneath the legend, these results are based on industry, geographic location (eg. country, city or area), company category or company tag

Beneath the keyword search bar, find an industry drop-down list to provide a complete overview of all industries in the ecosystem.

To easily filter through different companies, the Map View is an easy to use tool. Using both city and area filters, a custom area filter or a cluster marking to searches.

Searching on the map

There are a few ways to search for companies on the map. You can explore the map and search companies while you explore the map and use cluster marking. Or focus on a specific region by using location based filters.

Cluster marking and continuous searching

Exploring the map can deliver interesting discoveries. To help you find companies 2 options can be enabled on the ecosystem map.

When cluster marking is enabled, all nearby actors will be clustered. Only when you zoom in, they will be diverted into single actors.

Search while I move the map, is a function that allows you to see all actors in a specific region, when you zoom in on that region. This has only an effect when you combine the map view with the list or tile view.

Location based filters

Location based filters can be found in the filter bar on the left side of your screen in ‘search keywords’ section.

There are 3 location based filters: country filters, city filters and locality filters.

The country filter filters the map per country. You can filter the map on all the countries that contain at least one actor.

The city filter works on a city level. You can search for all cities that have at least one actor. A country code will be shown after the city to avoid misconceptions.

The locality filters are a set of predefined Belgian regions (for example Flanders).

You can combine filters of the same type (it will show companies that comply to country/city/area A or country/city/area B). A combination of different types of filters (city and area or country and area) is an ‘and-combination’. It will show all actors that are in filter A and in filter B.

A last location based filter is the custom area filter, which can be set up by the ecosystem owner.

Create custom Area Filter and Cluster Marking

The custom area filters can be created by the ecosystem owner.

Under the ecosystem settings, you’ll find a Custom Area space. When you click on ‘New Custom Area’, you can choose to name and create an area. You can use cities or zipcodes to create the specifics of the area.

Once saved, the filter will appear in the filter bar.

As an ecosystem owner you choose if the basic setting for custom marking is enabled or disabled. The setting is user-dependent and will be automatically set to the last choice of the user.


Why is my actor profile not visible?

Actors visible in the ecosystem are based on the ecosystem’s requirements configured by the ecosystem owner.

If an ecosystem owner has not set any requirements, then all actors are visible on the ecosystem. However, for an actor to appear on the map, it requires at minimum the city data.

In your ecosystem settings, you can choose to only show actors:

  • in a specified geographic location
  • matching the legend

If an actor profile does not fall within the geographic boundaries and/or does not match the legend, it will not be visible on the ecosystem.

How do I change my profile settings?

Access profile settings by clicking your account’s Profile Picture in the top right corner. Click Settings and then the Account tab.

Changes to profile settings include: account email, name, password and photo. You may also indicate the option “subscribe to newsletters”, which will be sent out to the ecosystem. Once finished, click the update button to save your changes.

Manage the ecosystems associated to your profile via the Ecosystems tab.

How do I create my own ecosystem?

To setup your own ecosystem, we ask you to fill in the form. We will contact you as soon as possible.

To setup your own ecosystem, please fill in the contact form below.

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After filling out the form, a member of our team will contact you to setup a short e-meeting to demonstrate the DataScouts’ functions and to learn more about both you and your project. This way we can discover together how best DataScouts can help you, which dashboards and configurations need to be integrated, and which extra data sources can enrich your experience.

How do I use Map View?

The Map View provides an interactive geographical overview of the actors in your ecosystem.

Map View can be found under the Directory Page, and enabled via the pin clip in the top right corner of the page (see screenshot).

The actors on the map are clustered based on their geographic location. The more you zoom in, the smaller the clusters will become. Each cluster’s border consists of different colors, representing the category ratio. You can zoom in or out by either scrolling or using the +- buttons in the bottom right corner. Individual actors on the map are recognized by the colored circles, rather than the cluster circles. The clustering can be turned on or off, by using the checkbox in the top right corner of the map.

The Map View can be used in combination with the Gallery or the List View. Please note, by turning on the option, “search while I move the map”, the actors visible on the Map View will also determine the actors shown on the other views.


How do I use the Reporting Tool?

The Reporting Tool is a function of the DataScouts platform to enable users to share feedback about actors in the ecosystem or to share and report their progress with contributors, mentors, coaches and other (selected) parties.

This tool is straight forward to use and allows you to share information in the form of free text fields, embed YouTube/Vimeo links and/or add other files (for example, pictures).

Where can I add reports?

By enabling the reporting feature in the ecosystem, access to the Reporting Button is activated in the actor’s profile bar of all the actor profiles claimed or allowed as a contributor. By clicking on the Reports tab, the report will open (see below).

Where is the reporting button?


Who can see/edit my report?

Reports are available to the User: who has claimed the project or company, who were invited as Contributors, and the Admins (team members and owners) of the ecosystem.

Depending on the setting of your ecosystem, entries must be curated by the Ecosystem Owner, before being saved in the report. In such a case, the “save” button is replaced by a “suggest” button.

What can I add to a report?

A report can contain an unlimited amount of fields. This depends on the way your report is configured by the Ecosystem Owner. The 5 different field types include:

  1. Text: a free text field
  2. Score: a score from 0 to 5 (average of all scores is always calculated)
  3. Number: a limited text field containing numbers and other symbols
  4. File: upload any file type
  5. Embed: upload a Youtube or Vimeo link to make reports more vivid. The video is automatically shown at the begin of the report.
Example of a report in the WEAR Ecosystem
Example of a report in the WEAR Ecosystem


Monthly report

A report is created for every month. Once an image is uploaded, it will automatically be used as the featured image of that report.

File Folder

All the files uploaded to an individual actor can be seen in the Files folder on the left side of the actor profile (see below). Files uploaded for one actor are unlimited, but the total memory of the ecosystem is limited to 1GB.

Monthly report and files




Why can’t I claim my Actor profile?

If you can’t claim your profile, then it is already claimed or the profile is not public.

If the profile is already claimed, then there won’t be the option to claim the profile.

Why did my data change?

Data is updated by the user, the ecosystem owner and third party data sources linked to the ecosystem.

DataScouts is mainly based on real time data, which means that the data is frequently updated. You can manually change your company data, but the data can also be changed by other data sources. The ecosystem leader can opt for connecting third party data sources to enrich the ecosystem database. When new data of a third party data source is more recent or accurate than the already existing data, then the old data will be automatically overwritten. The third party data sources can overwrite data if, for example, the third party data providers received more recent data on your new company address. Without you having to manually alter your data, DataScouts does this for you.

What is the difference between a connection and a collaboration?

Users who have claimed an actor profile, can add both connections and contributors to that profile. But what is the difference between them?

A contributor can be viewed is based on a user profile. By adding a user as a contributor, the claimer gives that person the same rights to edit information of the actor profile (which can be a company, person or community/project). A contributor has also access to hidden function like reporting, files, …

A connection is basically a visual link between two actors. Connections can be seen on both the actor profile and in the connections dashboard.

How do I manually update my profile data?

Only the owner of the actor profile can update data. To change the data, users must go to their actor profile.

If the profile has already been claimed or created, updates to the actor data by following these steps:

  1. Log in to the account with the claimed profile.
  2. Search for actor in the search bar in the top left corner.
  3. Open the full profile.
  4. Click on the edit button in the top right.
  5. Update the information and press save.
  6. Actor profile should now be updated.

To undo any of the changes, press the “discard changes” button before saving the changes.

The edit page features include:

  • Main details
  • Activities
  • Funding information
  • Address
  • Member details
  • Social media platforms 
  • Connections
Is the platform mobile responsive?

Yes, you can access the DataScouts platforms on all mobile devices.

The mobile version of the DataScouts platform is tailored to mobile usage, focusing on the actor’s profile.

Mobile devices can only access the following items:

  1. Search for actors in the ecosystem
  2. Consult the actor profiles in the ecosystem
  3. Read the most recent notifications and announcements
  4. Open the file repository of an actor (only if you have claimed the profile or if you have admin access)

mobile responsive design

How do I join an ecosystem?

Within open ecosystems, users are able to join by creating an actor profile. For closed or private ecosystems,  users may only join via a direct invitation from the ecosystem owner.

There are 4 different access types possible for an ecosystem:

  • Private: Ecosystem may only be accessed upon invitation from the owner
  • Public: Ecosystem may be explored and joined by anyone
  • Closed public: Ecosystem may be explored by anyone, but only joined via invitation
  • Open public: Ecosystem can be joined by anyone, and only explored those who have joined

To join an ecosystem, push the “join” button in the bottom left corner. A sign-up form will appear and ask for: your name, email, and password. You can also log in with your social media accounts. Once registered, a confirmation email will be sent.

For the ecosystems requiring an invitation, users may only Log In using the link provided in the invitation.

How do I manage multiple ecosystems?

To manage multiple ecosystems, click on the name of your ecosystem in the top left corner.

By clicking the ecosystem name in the top left corner, an overview of all the attributed ecosystems is made available (both member or owner). By selecting the ecosystems under account settings, users can also view which ecosystems they are attributed to and which role they are classified in that ecosystem. 



How do I add a Contributor?

Who can add Contributors? 

Users who claim the actor profile can add contributors to that specific actor’s profile. Ecosystem Owners can add contributors to all the actor profiles in the ecosystem.

How to Add ContributorsOn the left side of the actor profile page, find the button labeled Contributors. By clicking this button, you can invite new contributors via their email address.

If this email address is already linked to a User of the ecosystem, this user receives both an email and an announcement explaining that they have been added as a Contributor.

If the email is not already in use, an invitation to “join the ecosystem” will be sent to the the email address provided. Once the user is registered to the ecosystem, they will have access to the actor profile.

The actor profile appears in the Personal Settings of the Contributors, accessible in the navigation option in the top right corner under their username.

Ad contributors to your claimed accountRemoving contributors

The User who originally created and/or claimed the actor profile can also remove Contributors by clicking on the “x” in front of the invited contributors name.

What can a contributor do?Contributors have the same rights as the person who claimed the actor profile, but cannot invite other contributors to that profile.

Those added as Contributors will have access to: edit page of the actor profile (and change the actor information), see and add files, or add/change information in reports (if enabled).

How do I add a product or service to my profile?

To add a product or service to your actor profile, go to the Activity tab under the Edit menu.

Under Activity, click Add Domain. This feature allows the option to “add a product or service”. By selecting the domain that applies to the product or service, the user has the ability to select whether it is a product and/or service. A short description may also be added (for example, price). Continue these steps to add multiple products and services. Click Save to complete and keep changes. 

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