The knowledge base is a central repository for all information collected on your platform including
For classifying and tagging actors, resources, announcement, you can use the taxonomy of the ecosystem.
In the search engine of the knowledge base, you can search by using free text search as well as tags. Upon your search, you can drill down by using the navigation on the right side.
Portfolios are an extra way to analyse and benchmark a specific set of companies.
Portfolios provide new and better insights into your ecosystem. This features allows users to compare different portfolio’s via the benchmarking function or analyze them with the DataScouts dashboards.
Portfolios can be accessed via the portfolio panel under the directory. Only administrators (team members and owner) of an ecosystem can see and create portfolio’s.
There are 3 types of portfolios:
Create and customise multiple portfolios. Feel free to add actors individually or add multiple actors at once by applying filters. All added companies are shown. To remove a portfolio-member, untick the checkbox.
When customising the portfolio, choose the name, write a description and add an image to the portfolios. If you are happy with your selection you can save a portfolio and edit it later.
You can create portfolio’s based on your current selection in the directory. Just click on the create portfolio button, when you’re in the directory. This button can be found above the ‘add actor’ button, in the right bottom corner.
If you want to learn more about your portoflio, you can easily access them via the portfolio selector in the top bar of the platform.
Portfolio’s can be selected on all dashboards and (company) directories.
Notifications in DataScouts are meant to alert about important changes or events in the ecosystem. The notifications are also used by the ecosystem owners to share announcements with the entire ecosystem. Notifications and announcements are only visible for registered users.
Where are the notifications?
The notification icon can be found in the topbar of your ecosystem. When there are one (or more) unread notification(s), the icon will show the number of unread notifications.
How does it work?
The new notifications can be found by clicking on the notification icon. A list of all the recent notifications and announcements will appear. Clicking on the notification will then redirect the user to a detailed notification page. A button will appear on the notification when a link has been added to the announcement.
The notification will also appear in the bottom right corner.
What are notifications?
The notifications will alert users about certain actions in the ecosystem. Below is a list of the most common in public ecosystems.
Announcements are a special type of notification. Announcements can be implemented by ecosystem owners to inform ecosystem users of upcoming events, news about their competitors, …
Announcements will also appear in the bottom right corner.
Interact with notifications and announcements
Everyone can react or like announcements and notifications to increase the interactivity of the ecosystem. Using this feature, ecosystem members can ask questions about announcements, add information, and connect better with their markets…
Reactions are visible for everyone (who can see the announcement).
How to create an announcement (ecosystem owners only)
Ecosystem owners create announcements using the top right corner of the notification page.
First step is to add a title and an announcement. Next add a Call to action button and an underlying link.
The targeted audience can be chosen based on the user role (to the entire ecosystem, to team members only or to owners only).
DataScouts distinguishes between visitors, ecosystem members, team members and owners.
With Curation enabled, an ecosystem owner can curate newly added actors before they are added to the ecosystem.
The Curation may be enabled if the ecosystem is set to public and if the ecosystem is set to allow everyone to join the ecosystem. With curation enabled in the configuration, someone joining the ecosystem will first have to be curated by the owner of the ecosystem. Until a new actor has been verified, the actor profile will only be visible to the admin and to the person who created the actor.
Actors still in need of verification are located in the Datalab Menu, under the Curation tab. Through this tab, options to verify, edit & verify, or delete an actor will be available. The to be curated users will then receive an email once they add their company, and once their company has been curated.
Those who tick the checkbox “to be verified'” may see all recently added actors as well as the recently deleted actors.
Using Datalab, users are able to see the changes made in their ecosystem, alongside the completeness of their ecosystem data.
Datalab provides different pages to monitor the data that creates the ecosystem. Completeness and changes are two important monitoring tools. Completeness is a tabular overview of the data changes made and an overview visualising the completeness of the data of every individual actor within the ecosystem. The Changes tab gives a detailed description of the most recent changes, which data source initiated the change and whether the change was approved.
The completeness of the ecosystem’s data can also be tracked in the Datalab, providing information on the evolution of the ecosystem’s data completeness. Completeness of the different groups may be view on a weekly difference and with the actual completion rate.
Other tools in the Datalab are:
Owners of an ecosystem can invite users (in and outside your company) in 2 ways, either by creating a magic link or be sending a direct invitation.
The magic link is an easily shareable and the way to get users quickly onboarded on private ecosystems. The magic link can be created in the settings, on the tab users.
Under the (+) icon, a magic link can be copied and shared with others. To ensure security, a domain has to be added.
The magic link can be used by 50 unique users. Once they click on the link, they need to provide an email that matches with the domain you’ve added to the magic link. When there’s a match with the domain, users will have access for 24 hours. After that they need to confirm and create their account via the email they receive.
Owners can of course also invite users and immediatelly give them a role (ecosystem member, team member or owner) in the ecosystem. E-mails can be copied from spreadsheets or lists when seperated by comma’s or semi-collon.
A maximum of 50 users can be invited in one turn.
We know that most mailboxes are already packed with unread e-mails. An invitation can thus be quickly overlooked. That’s why on the platform it’s really easy to resend invitations. Just go to your user list, search for the user that can’t find its invitation back and click on resend.
Portfolio’s can be shared with everyone, depending of the usertype:
Owners can choose to share portfolio’s with external users. To do this you need to first invite them as portfolio members in the user settings.
Afterwards you go to a portfolio side panel and choose to ‘publish the portfolio’. Once published, you can add the portfolio members to your portfolio’s.
You can invite portfolio members to :
Note: this is a agency only feature. Interested? Contact your account manager for more information.
Setting up an ecosystem can be done in the settings.
Every ecosystem can be branded with your logo, details description and colours. It is possible to add favicons, taglines and descriptions.
Views allows admins to select the different directory views and the different dashboards
Choose which analytics should be enabled and how your homepage should look like.
Set the filters so you and your users have the best experience.
Add and edit the filters used to create portfolios or to filter the directory.
Advanced settings to set the center of the map view, redirect URL’s to the ecosystem and if/when the filters should be showed.
Create and set your own defined regions.
Provide your users with extra comfort and add information how the different dashboards function and what value they provide.
The interactive directory views in DataScouts enables to get a quick and efficient overview of all mapped actors in order to visualize and explore the who, what, where of the ecosystem and filter the list of actors based on industry, activities, enabling technology, memberships and other keywords.
The directories are available in 3 different views:
The map view can be combined with the list or tile view in order to provide efficient interactive visualisations.
DataScouts offers a wide range of filters across the different visualisation in order to facilitate the exploration of the members in the ecosystem. All filters can be accessed using the filter menu, available on the left side of the application.
DataScouts allows to filter based on:
More information about an actor, can be found by clicking on the profile.
Dashboards are the way to gather ecosystem insights and develop ecosystem intelligence. Different dashboards provide different perspectives to analyse your ecosystem.
There are different interactive dashboards available. It’s possible to change these dashboards via the ecosystem settings.
DataScouts enables to monitor a portfolio of organisations over longer time and collect a wide range of time series data in order to understand how they are performing and evolving.
On the analytics view, the key characteristics of the ecosystem actors are visualized. The extensive list of graphs can be customised per ecosystem.
It is easy to compare two or more actors and see if they work in similar domains, etc.
DataScouts offers interactive dashboard to see the social activity of an ecosystem. On this dashboard, a waterfall list of the latest tweets of actors from the ecosystem appears.
The connections graph displays the relationships between different actors such as spin-offs from universities, alumni from accelerator programs, members of associations and federations, investor relationships.
The graph allows to discover insights interdependencies, collaborations and connections within geographic areas, industries, enabling technologies etc.
The funding dashboard shows all relevant information about the funding of the companies. Click on an industry circle to focus on this industry. When focused, all funded companies in the industry will appear.
The bigger the circle, the more funding the company or industry has.
Clicking next to a circle allows users to zoom out and go to the previous level.
You can add a new actor individually via the ‘Add Member’ button in the menu bar or you can add multiple actors all at once depending on the type of the data file.
The Google Spreadsheet allows you to add multiple actors at once and can be found in the Data Sources menu under the Ecosystem Settings. It is important to know, the functionality only goes one way. This means that changes made to individual actors are not changed in the spreadsheet. We recommend to use the spreadsheet function only if new actors are added to your ecosystem, not to update actor information. For each new group of actors, you should create a new data file and turn off the auto import function. This step will prevent unintended data changes from occurring.
To import a Spreadsheet file, first click on action, then on import. The status will then change to “running”, and once the import is complete, it will turn back to “not scheduled”. In order to check if the import was successful, click “action” and then click “log”.
The second method to add new actors, is to add the actors individually using the Add Member button. When adding a new member, you are asked to provide: a name, URL, company type and category. To add more information to the actor profile, you should go to the full profile and click on edit in the top right corner.
Owners can change both the categories and the legend with functionality options in your ecosystem’s configuration accessed via the settings menu.
Under the Functionality tab in your ecosystem’s configuration, find the categories included in your ecosystem and in the legend. Then choose which property the legend should show.
To add a category, click on the Categories bar and choose the names of those who should be included. To replace current categories, first change the data, as a category cannot be removed once the actors are included. Please do not hesitate to contact us for help with changing the categories.
The items included in the list can be used to exclude certain categories from the legend, if, for example, the user does not want them visible on the map. Additionally, to go a step further, disable the legend in the Advanced Menu.
To make changes to your data in bulk, using the spreadsheet view located in the Datalab.
The spreadsheet behaves in a similar way as Google spreadsheet and includes the most common data fields.
Filter the list using your ecosystem filters. The data is standard ordered based on the latest updated actor, but the columns can also be in alphabetical order. The spreadsheet only allows for editing actor data, and at the moment you cannot add or delete actors. Changes made can only be reverted before you save them. For the data fields without a dropdown menu, use the correct denominations in order to successfully save the changes (apart from the name & tags). Feel free to contact us with your feedback or questions!
In order to facilitate marketing activities, admins can also download ecosystem data from the spreadsheet view in csv-format.
All changes made in the ecosystem data are tracked and logged, and can be accessed via the Data Lab. In the Data Lab the completeness of the data and the evolution of data completeness are shown.
Moreover, to get insight into what source initiated the data changes and when, the Data Lab provides insights linked to data provenance. Data provenance embraces a range of features to keep track of the history of each data field, including the proposed values and the sources initiating an update.
Data provenance results in a detailed log of all valid adjustments, rejections of outdated data, auto-completions and cleansing where appropriate. With the spreadsheet, it is easy to change big chunks of data.
You can see what data has changed and approve, reject or edit data if necessary. It is also possible to check where the data comes from and how complete your ecosystem is.
Curation allows admins to verify changes made by users of the ecosystem. This way we make sure the ecosystem contains the best possible data. Admins can see which users asked to be verified, which members are claimed and which users were deleted.
Admins can find a detailed list of all changes that took place in his ecosystem. You can easily see what data has changed, what fields were adjusted and when all this was done.
The spreadsheet has multiple functions. On one hand it helps to adjust the data of multiple users fast and easy. It uses the same method used in excel or other spreadsheet tools. Filters can be used before changing the fields. This spreadsheet can be exported as a CSV-file.
Owners and team members (i.e. admin users) of the ecosystem can add multiple actors to the ecosystem at once, by uploading a data file using the upload functionality within Sources. Upon creation of a google spreadsheet with the required data fields, the google sheet can be uploaded. A log file indicates when the data is successfully uploaded.
KPIs about the completeness of information in the ecosystem, can be found in the completeness section.
There are 3 possible ways to see the completeness information:
Taxonomies allow to customize the categories, enabling technologies and business activities per ecosystem. This way the ecosystem terminology can be adjusted to best fit the characteristics for an ecosystem.
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